Our process - How we work
We keep things simple and focused on what matters - getting you a great website that works for your business. Here's the deal: we listen to what you need, come up with a plan that makes sense for you, and then build it step by step, keeping you in the loop the whole way.
Discover
We start by sitting down with you, maybe over a cup of coffee, to really understand your business and what you need from your website. It's all about getting to know you and your customers.
We'll ask questions, listen carefully, and take notes. Our goal is to figure out how a website can help your business grow and make your life easier.
By the end of this phase, we'll have a clear picture of what you need and a straightforward plan to make it happen.
What we do in this phase
- Friendly chats
- Business goal review
- Customer analysis
- Website planning
- Feature brainstorming
- Budget discussion
Build
Once we know what you need, we roll up our sleeves and get to work. We create a custom design that fits your brand and start building your website from scratch.
We don't use templates - every site we make is unique. As we work, we'll check in with you regularly to show you our progress and get your feedback.
Our team works hard to make sure your site not only looks great but also works smoothly and is easy for you to update later.
Firewave kept me in the loop throughout the whole process. It felt like they were an extension of my own team.
Deliver
Before we launch your site, we do a thorough check to make sure everything works perfectly. We test it on different devices and browsers to ensure it looks great everywhere.
We'll walk you through your new site, showing you how to update content and use any special features we've built. If you need any changes, we'll make them right away.
Even after your site goes live, we're still here for you. We offer ongoing support to keep your site running smoothly and can help with any updates you might need down the road.
What's included
- Thorough Testing. We make sure your site works flawlessly on all devices and browsers before launch.
- Reliable Hosting. We set up your site on dependable servers to ensure it's always available to your customers.
- Ongoing Support. We're just a phone call away if you need help or want to make changes to your site.
Our values - Local roots, modern solutions
We blend the friendly, personalized service you'd expect from your neighbors with the latest in web technology. Our values guide everything we do, ensuring we deliver the best for our community.
- Personal. We take the time to get to know you and your business, ensuring every website we create is as unique as the business it represents.
- Reliable. We stick to our promises, delivering quality work on time and always being there when you need us.
- Adaptable. Every business is different, and we're flexible enough to meet your specific needs, no matter how unique they might be.
- Transparent. We believe in clear communication. You'll always know what we're doing, why we're doing it, and what it means for your business.
- Community-focused. As a local business ourselves, we're committed to helping other local businesses thrive in the digital world.
- Forward-thinking. We stay up-to-date with the latest web technologies, bringing innovative solutions to our community.
Tell us about your project
Our offices
- Lafayette
Just a small drive
from San Francisco. - Remote
Zoom, Teams, Meets,
we have you covered.